Sep 16, 2015 · Unfortunately they are not. The 4s takes a micro-sim, the 6 has a nano-sim. To the OP, if you can get a nano to micro sim adapter, you can use it. Otherwise to use your old 4s, you will need a new sim which means you will need another new sim when your replacement phone arrives. An ATT corporate store will provide the sims for free. If activating a new phone, ensure the old phone is powered off. From the 'Set up Wi-Fi' screen, select a network then enter the password. Tap. Skip. to add Wi-Fi networks after setup is complete. From the 'Copy apps & data' screen, select the preferred option: If troubleshooting, don't restore the device until all testing has been completed. Next.phone, tablet or watch • 3 claims per year • ProTech benefits $15 monthly Protect Advantage Insurance $29 Cracked Screen Repair As soon as same-day repair for eligible phones in select areas.1 Unlimited Battery Replacement working as it should, a ProTech will test it and let you know if the battery is eligible for replacement. 2 ProTechJul 22, 2020 · July 22, 2020. AT&T is sending out emails to customers saying their phone is not compatible with its “new network” and they need to replace it to continue receiving service. Customers using 3G ... Aug 31, 2022 · This it not for lost, damaged, insurance replacement but a regularly scheduled replacement. User is moving from an S10 to S22. Not able to activate the new phone, ERROR CODE: SSACT-207. 1. Both phones are AT&T. 2. SIM is inserted in new phone (not moving SIM from one phone to another) 3. I have both phones with me and both are powered on. Try to find your phone or device. Your AT&T Prepaid® device may include a built-in feature that uses GPS to track its location. 1 You can also pre-activate AT&T and third-party add-ons 2 to assist in finding a lost or stolen device. To find your device using GPS: Sign in to the account associated with your device or application: iPhone. Android.Protection for 1 device. Same day replacement and set up1. Unlimited screen repairs (service fees apply)2. Unlimited out-of-warranty malfunction claims2. Unlimited battery replacement3. Unlimited photo and video storage4. ProTech expert support. 3 claims for loss, theft, and physical damage*. 2 claims for accidental damage from handling*. To activate or check the balance of your AT&T Visa® Reward Card or AT&T Virtual Visa® Card, enter the first four digits of your Reward Card number and select Manage your rewards. Reward Card number. Manage your rewards Learn more about your rewards! ...It's time to bring it to life on Xfinity Mobile! , select the phone you'd like to activate. Then we'll walk you through each step of the activation process. For a new number, it’s even easier. Just choose. Support for your questions about Xfinity Mobile's network and coverage, including Wi-Fi hotspots and international talk, text, & data rates.Are you wondering where your new phone or device is? You can find everything you need to know about your order or return on our Order Status Page. If you initiated your trade-in from a store or through an AT&T representative, visit our Trade-in Status Page to track the status of your trade or reprint your shipping label.Activation. When you get your new phone, you'll need to come back and select Activate from the top of the navigation bar to get your new phone up and running. Make sure you insert your new SIM card into your new phone BEFORE you activate it. Once you're activated, you'll be able to view or change your current plan and features online in My …INSTRUCTIONS & INFO. 1. To turn iPhone on, press and hold the Side button until the Apple logo displays. Note: Before setting up your device, make sure you have completed the online activation process. Please see Activate phone, SIM card, or other device for more information. Device setup steps will vary slightly based on the options selected.Lost or stolen phone? Cracked screen or broken phone? Device not working properly? Get your answers to common warranty and device protection issues here. New Orders. Get the answers you need about ordering and activating your Cricket Wireless phone. From tracking your order to questions about setting up your phone, you’ll have everything you need to get up and running with your Cricket Wireless service.Get support for the topic: Activate device. Find more step-by-step device tutorials on att.com.Learn how to activate a compatible eSIM-enabled device on the Verizon network. How to activate your eSIM depends on whether you're adding a new line to your account or changing a device on an existing line of service. eSIM activation also differs between iOS and Android™ devices. How do I activate eSIM to change devices on my existing line?Then open up the AT&T Mobile Transfer app. On your old phone: "From this phone" will pop up on the screen. Select it and foll the steps until you see a barcode code. You'll need it to make the transfer. On your new phone: "To this phone" shows up on your screen, select it and follow the steps until you see a barcode reader.Hi @CDH1964. Thanks for reaching out to us. The regular activation fee is actually $45 per line; the $30 fee is offered to existing customers. However, if you do choose to upgrade, we should be able to waive at least part of that for you. Let us know and we'll be happy to proceed. Darais, AT&T Community Specialist. 0.Activate a new iPhone. Connect with us on Messenger. Visit Community. 24/7 automated phone system: call *611 from your mobile. Here's how to activate a new device on the Verizon network if you already have an active account.Mar 30, 2020 · Cannot activate replacement phone. I have tried several steps to activate my replacement phone, bit all steps require me to use my old phone, which is unusable. Which is why I need a replacement phone. I can't even dial 611, it says emergency phone numbers only. When I put my phone number on the website, it says my phone number isn't registered. If activating a new phone, ensure the old phone is powered off. From the 'Set up Wi-Fi' screen, select a network then enter the password. Tap. Skip. to add Wi-Fi networks after setup is complete. From the 'Copy apps & data' screen, select the preferred option: If troubleshooting, don't restore the device until all testing has been completed. Next.Then, follow these steps on your phone: 1. Connect to Wi-Fi®. 2. Open Settings and look for Network, Connections, Mobile, or similar. 3. Find the option to download a SIM or eSIM. 4. Follow the prompts to scan the QR code on your eSIM activation card from AT&T.Lost or stolen phone? Cracked screen or broken phone? Device not working properly? Get your answers to common warranty and device protection issues here. 1. Tell us which device you're bringing, and. whether you're keeping your number. 2. Choose one of our Unlimited plans, or add a new line to an existing plan. All at a price you'll love. 3. Activate your device today with eSIM, or get a SIM card in the mail.Go to Settings > Cellular, tap Set Up Cellular or Add eSIM, then choose the phone number with a physical SIM. Tap Convert to eSIM, then follow the onscreen instructions. Important: The availability of cellular capabilities depends on the wireless network, your iPhone model, and your location. Consider applicable data, voice, and roaming charges ..."Important Message: Phone service must be activated within 14 days of shipment or service may be canceled or interrupted to protect your information. If you have already accepted Terms and Conditions, AT&T may activate for you within 7 days of shipment." If I call tomorrow, can they activate over the phone?4. Confirm your activation by clicking . Submit. when prompted. Note: If you did not accept the terms and conditions when you placed your order, you will be required to accept them before you can confirm your activation. 5. If you want to activate another device, select the option to . Activate Another Device. after your request is complete. 6.Sep 16, 2015 · Unfortunately they are not. The 4s takes a micro-sim, the 6 has a nano-sim. To the OP, if you can get a nano to micro sim adapter, you can use it. Otherwise to use your old 4s, you will need a new sim which means you will need another new sim when your replacement phone arrives. An ATT corporate store will provide the sims for free. AT&T PREPAID® device activation. Already have an AT&T Prepaid number and replacing your device? No need to complete the form below. Simply take the SIM card out of your …Hello @vrhunt28, we understand your concerns with your eSIM and we want to help get your device activated with it.. First, we want you to confirm your device make and model. Also, you'll need to make sure your device is a compatible eSIM device:. iPhone: iPhone XS and newer; Android: Samsung Galaxy Note20 5G and Galaxy Note20 Ultra 5G; Also, we want to make sure that you've set up a rate plan ...Find out how to get a replacement SIM card; FYI: You'll need a 5G SIM card for a 5G device to work on the 5G network. AT&T Wireless. Turn off your device. Remove the old SIM card. Insert the new one. Turn on your device. Want help inserting your SIM card? Go to our device tutorials and choose the option for your device. AT&T PrepaidTo do this you have to make a call to AT&T Customer Service. Here's how to activate a new SIM on AT&T. Steps: 1. First, write down your SIM card serial number, phone number, IMEI number, etc.; you will find the SIM card number on the back of your SIM card. Or you may get them in the receipt of your SIM card purchase. 2.Oct 11, 2023 · Find out how to get a replacement SIM card; FYI: You’ll need a 5G SIM card for a 5G device to work on the 5G network. AT&T Wireless. Turn off your device. Remove the old SIM card. Insert the new one. Turn on your device. Want help inserting your SIM card? Go to our device tutorials and choose the option for your device. AT&T Prepaid Call 800-331-0500 to reach the AT&T customer service line. Once you reach the support line, let them know that your phone has a malfunction or defect and that you'd like a replacement. Give the customer support operator your AT&T account information, which may include an email address and phone number, so they can confirm the warranty and service.AT&T Device, Phone & Tablet Support - AT&T Official Site. Find a store Ver en español. Deals Wireless Internet Accessories Prepaid Business. Support. My AT&T. Feedback. Get smartphone, tablet & mobile device support from AT&T. Start by selecting the brand of your phone, tablet, or mobile device from this list of popular brands.Visit myAT&T account overview. Go to My devices. Select Manage for the device that needs a new eSIM. Select Options & settings and select Get a new eSIM. Confirm your selection to Get a new eSIM. Follow the prompts to setup your eSIM setup.Jun 26, 2018 · Scroll to My devices & add-ons and choose a device to sign up. Select See add-ons I can get. Then go to Device Protection to see the available options. Select a insurance plan and follow the steps provided. Please know that Bring your Own Devices (BYOD)'s or pre-owned purchased devices may not be eligible for the mobile insurance program. Visit myAT&T account overview. Go to My devices. Select Manage for the device that needs a new eSIM. Select Options & settings and select Get a new eSIM. Confirm your selection to Get a new eSIM. Follow the prompts to setup your eSIM setup.If you aren’t sure whether your phone is unlocked, contact your carrier or the place you bought your phone. Set up Google Fi on Android. Important: Before you begin the process, you should fully charge your phone battery. Keep your phone plugged in until you’re done with the setup. Set up Google Fi: On your new device, connect to a Wi-Fi ...Before you can activate, you must purchase a plan. If you would like to keep your current number, you will start the number transfer when you purchase your plan. Congratulations on your new Cricket Wireless cell phone! Whether you ordered online, over the phone, or from a third party, click here to activate your cell phone.I received a replacement phone from Asurion. My original phone is unusable, I cannot see the screen and is dripping glass everywhere. I cannot dial 611 nor the activation lines from the new phone. ...Make, change, or cancel a store appointment online to avoid wait time when meeting an AT&T rep at one of our company stores.Learn how to bring your current phone to the AT&T network. Plus check compatibility, unlock your phone, and transfer your phone number. Get rewarded with $250 in bill credits by switching to AT&T today.Great AT&T-only booster with 100 dB gain, recommended if outdoor signal RSRP is less than -80 dBm and greater than -115 dBm. Cel-Fi GO X. Kits starting from $1,099.99. 501 Reviews. The GO X is the best-reviewed booster on Amazon, with 4.6 out of 5 stars and over 586 ratings . You'll get the same outstanding support from our team whether you buy ...Forward calls from your home phone. Dial *72 or 72# and listen for dial tone. Enter the number where you want to get your forwarded calls. Long distance numbers: Enter 1 plus the 10-digit phone number. For example, 1+ 3-digit area code + 7-digit phone number. Numbers that are not long distance but require an area code: Enter the 7-digit …In the AT&T support forum, one customer wrote, "It's pretty tone-deaf to urge people to buy a new phone during an economic crisis. It's also worth noting that many of the affected phones (such as ...Unfortunately, now that you've activated the new SIM card with a new number, you will need a new SIM card. They can then activate the new SIM card with your old number and old account. Your best option is to go to an ATT store. They can provide the sim and activate it with your old number and account.Follow these steps: Visit the official AT&T website and log in to your account. Navigate to the “Activate” section, usually located under the “My Devices” or “Wireless” tab. Select the option to activate a replacement phone and follow the on-screen prompts.AT&T is getting ready to shut down its 3G network in a few months. And in order to help their customers make the transition, they are offering free replacements. AT&T will be shutting down its 3G network in February 2022. But with some subscribers still using a 3G-only phone, this will mean that they will lose service. To remedy this, AT&T revealed that they will be sending out replacement ...Trying to activate my replacement phone but can not call 611. Don't have time to go to store. Skip to main ... Ask a question. Leaderboard. att.com. Sign in. AT&T Community Forums. Wireless. Phones & Devices. Android. activate replacement phone. Get the new iPhone 15, iPhone 15 Plus, iPhone 15 Pro & iPhone 15 Pro Max from …Installment plan with early upgrade option: Pay off 50-80% of your device and turn it in. The percentage amount depends on your installment plan. Regular installment plan: Pay off 100% of your phone. Own your phone: Upgrade anytime.Your personal device: Is an AT&T phone or device and isn't active on another AT&T account. Paid through your monthly bill: Submit your unlock request at the start of your next bill period. Paid off early: The wireless number assigned to the device must be active for at least 60 days. Wait 48 hours after you make your final payment to submit ...* Gen Mobile offers nationwide 5G/4G LTE services on the nation's largest 5G GSM network. Our 5G GSM network is expanding and already covers close to 250 million Americans in more than 7,500 cities nationwide.I have tried several steps to activate my replacement phone, bit all steps require me to use my old phone, which is unusable.Which is why I need a replacement phone.I can't even dial 611, it says e...Changing SIM cards can be fast and easy if you know where it is located in your phone. First, buy a SIM card and remove it from the packaging. SIM cards are quite small, and are often shipped as a detachable part on a full-sized card. Remove the old SIM card from your phone. It might be located under the battery pack, or through a small slot on ...Learn how to activate a device, unlock a SIM or device, use Wi-Fi, or explore coverage. AT&T has you covered with Activation & setup support, troubleshooting, how-to articles, & videos. Here are your choices for phones: 1. GoPhones 2. Unlocked GSM phones 3. Any AT&T phone for which you pay the full non-commitment price. If you use a smartphone on your postpaid plan, AT&T will add a data plan to your bill. Here's what you do with the replacement phone. Just charge it up. You do not need to activate the phone.Repair or replace with device protection. Have a broken phone, tablet, or other device? Was your phone lost or stolen? Find out how to fix or replace it. You can also track your AT&T device protection or warranty claim.221.9K Messages 2 years ago Hi @ Jberzas21, we'd like to tell you how you can activate your replacement SIM card. You can simply place the replacement SIM card in your device. You'll want to review our wireless support article for additional assistance with swapping SIM cards . Please let us know if you still have trouble activating your new SIM.Set up your voicemail. Be sure to do this within 60 days of activating your phone: Press and hold 1 or the Voicemail key on your phone. Select your language. Create a 4- to 15-digit voicemail password. Select your preferred greeting. Listen to the brief voicemail tutorial. You’re good to go!Hello @Solwoo123,. Thanks for reaching out! We'd love to help you activate your device. You will need to visit our Activation site to begin the process for activating your device. The process will vary depending on whether you have postpaid, or PREPAID.Android: If you’re one of the millions of people who pick up their phone every few minutes, SaveMyTime wants to hijack that habit. It replaces your lock screen to ask how you’ve spent your time since the last time you used your phone. Andro...Protection for 1 device. Same day replacement and set up1. Unlimited screen repairs (service fees apply)2. Unlimited out-of-warranty malfunction claims2. Unlimited battery replacement3. Unlimited photo and video storage4. ProTech expert support. 3 claims for loss, theft, and physical damage*. 2 claims for accidental damage from handling*. 1. Back up. your old device. Keep your data safe. We'll show you how to back up the data on your current device so you can move it to your new one. 2. Activate and setup. your device. Power on your new device, transfer data, and get it set up.Explore everything that AT&T Wireless has to offer. Learn more about our cellular network, shop the latest smartphones and browse our best wireless plans. Get the new Apple iPhone 15 now at AT&T.When the Quick Start screen appears on the old iPhone, tap Continue. When the new iPhone displays a pattern, use the old iPhone's camera to scan it and securely pair the phones. (If the old iPhone's camera doesn't work, tap Authenticate Manually and follow the prompts.) Set up Face ID or set up Touch ID on the new iPhone.Same day repair option depends upon claim approval time and technician availability. Repairs are performed by an Asurion-certified technician and come with a 12-month limited warranty. Repairs may use new or refurbished parts; may contain original or non-original manufacturer parts; and may void the manufacturer warranty.Repair or replace with device protection. Have a broken phone, tablet, or other device? Was your phone lost or stolen? Find out how to fix or replace it. You can also track your AT&T device protection or warranty claim.Keep Your Own Phone. Keep the phone. Ditch the contracts. Bring your own phone, and enjoy savings and reliable coverage, now with 5G †. †5G access requires a 5G-capable device in a 5G coverage area.Set up your voicemail. Be sure to do this within 60 days of activating your phone: Press and hold 1 or the Voicemail key on your phone. Select your language. Create a 4- to 15-digit voicemail password. Select your preferred greeting. Listen to the brief voicemail tutorial. You’re good to go!No, the insurace gives you a replacement of what you lost. If they provided "upgrades" people would lose them all the time. And your insurance is probably through Asurion, not AT&T, they're just collecting the money for you. When solved / helped, please mark your question as solved by clicking "Accept solution".Make sure you are connected to the T-Mobile network or Wi-Fi. Swipe up on your Homescreen to open the Apps tray and follow the steps below: Samsung: Newer devices: Settings > Connections > More Connection Settings > Network Unlock. Older devices: Use the Device Unlock app pre-installed on your device.That's why we offer a full range of tech care solutions to keep you connected—from protection and repair to installation and expert support. How can we help you today? Asurion is a leading provider of device insurance, warranty & support services for cell phones, consumer electronics & home appliances. Protect your device.If you bought the phone anywhere else besides AT&T, use the warranty that the manufacturer provides with your phone. 2. Call 800 …Activating a flip phone. I just purchased a AT&T go phone. It's a flip phone because I just needed something basic. I don't have a phone number associated with it. I was hoping to get a new number and also someone gave me a prepaid card to put towards the service. I'm just having trouble activating the phone itself.4G flip phone replacement. Received a new 4G prepaid flip phone in the mail because the 3G is being discontinued. Tried online to activate, went to AT&T store twice and although phone shows active in your system, phone does not work. Salesperson said the phone is defected and we should call for a replacement.Check that your computer has an internet connection. With the cable that came with your iPhone or iPad, connect your iPhone or iPad to your computer. Locate your device on your computer. Wait while your computer detects and activates your iPhone or iPad: If an alert appears that says "Set up as New" or "Restore from Backup," it means …I received a new SIM card a 5G SIM card when I received my replacement phone from insurance claim . How do I activate that SIM card or do I need to activate the new SIM card to be in the 5G network I have a iPhone XS Max .An eSIM is a digital SIM that allows you to activate a cellular plan from your carrier without having to use a physical SIM. Learn more about eSIM. What you need. Your new iPhone needs to be connected to a Wi-Fi network.* An active cellular plan and eSIM on your iPhone from a carrier that supports eSIM.Oct 11, 2022 · 1 year ago. An activation fee is for adding a new line of service. There is no activation fee for a replacement phone or an upgrade. There is however an upgrade fee if you buy a new phone from AT&T. If you purchase a new phone from a third party and move your own SIM card and move your own data, there is no charge for "upgrading" your phone. Shop for SIM cards for as low as $0 today. The SIM stores your account information and connects yo, Tips to Make Your Transition Easier. Tip # 1 - Activating Your New AT&T Phone or Data Device After you rec, If you'd prefer to activate your new iPhone on a different mobile number on your , At the top of the page, select My Device. Select Update Device. Enter , It's easy to activate your new phone or replacement device on the AT&T networ, This wikiHow teaches you how to activate an iPhone or SIM card online if you purchased it with a new AT&T wi, Try to find your phone or device. Your AT&T Prepaid® device may include a , Use your new SIM. If you bought a new phone or a n, Activating an AT&T PREPAID Device Online ·, Teacher. •. 18 Messages. 8 years ago. go to an AT&, INSTRUCTIONS & INFO. 1. To turn iPhone on, press, Verizon Mobile Protect. Connect with us on Messenger, 1. Checking compatibility of the replacement phone:, If you experience an equipment malfunction, call us at 1-, 4G flip phone replacement. Received a new 4G prepai, We're here to protect any new purchases you make i, SIM Cards. All phones rely on a SIM card to allow you, Call 800-331-0500 to reach the AT&T customer ser.