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Ooma outgoing calls not working - May 26, 2013 · incoming calls not working - RESOLVED. b

oomamax wrote: Seems like it's one thing after another. Now I can't dial out, but incoming

The phone rings and you pick it up. If the call is not for you, you’re left with a choice between taking a message (and remembering to pass it on), and asking the person on the other line to call again so you can let them go to voicemail. Now Ooma has got a solution to this particular phone etiquette problem: Send to Voicemail. With the push of a button you can transfer a caller directly to ...Experiencing same problem, however in my case the home phone (Ooma) rings but the call is not connected. For the party placing the call, the call is disconnected and never registers as completed. If the call to Ooma originates from a cell phone then the caller hears a few rings as though the call went through, but then they see a call failed ...I've had Ooma Telo (basic) for four years. Dialing out works, but "recently" outgoing touch-tones (DTMF) stopped working for making selections in receivers' phone trees (e.g., when responding to "Press 1 for ...", a.k.a. IVR). I just tested such with my cellphone as the receiver and all that comes through, from all my hardwire-connected ...Inbound calls and voicemail all work normally. The Ooma device is showing a pale purple light, not blue - doesn't that indicate that a software update is under way? Trouble is, it's been that colour for days! Top. CherylAoife ... I had this problem too -- no outgoing calls, busy signal all the time PLUS also ALL incoming calls went straight to ...Posts: 1. Joined: Sun Jul 22, 2018 3:19 pm. Dropped Calls. by cummili » Sun Jul 22, 2018 3:26 pm. I am consistently having calls drop off in the middle of a conversation. This is very frustrating because I work at home a few days a week, and I use my phone to call clients. Dropping a call when you are talking to a client is NOT cool.Telo ---> router -----> switch -----> other pereipherals (Computers, xbox, etc - all work fine) I have tried to access the telo from my laptop but have been unable to using either the LAN ip address, or the two aaddresses found in the set up (setup.ooma.com or IP address) I have tried hitting *98 before dialing, but no luck. Any ideas TIA MattIf you are using your existing landline with your Ooma, you MUST have a call waiting plan with your local phone company for this feature to work with Ooma. If you chose an Ooma phone number, please try using a different phone in the phone port and re-test to see if the issue persists. Your website says call waiting is included but mine is not ...Any device that is assigned to a user's extension can be used to make outgoing calls with the exception of an external number (which can only receive calls). All of the devices ... Ooma Office is designed to work best with one-line phones. Note: Ooma Officeis not compatible with "digital" phones that might connect to a proprietary PBX or ...It looks like incoming calls can be made BUT two things do not work: a) Outgoing calls: I can turn on my phone and hear the Ooma dial tone but after dialing …I do not have QoS enabled within dd-wrt as it doesn't work properly from all accounts. If I connect a laptop to the HOME port, so that I can hit setup.ooma.com -- I have the following status information: Device Status - Rev 37120.37120 MODEM - Connected 192.168.1.5 Ooma Tunnel - Connected Services Telephony - 50 - Running DNS - 45 - RunningJust setup the Ooma telo yesterday. I grabbed a new number and the setup appeared to have gone smoothly. Outgoing calls worked fine. ... and the ultimate fix was to get a new number. Because multiple numbers were not working I kept running into bad ones. Ooma's second (or third) level of tech support got involved and provided me with a list of ...Oct 14, 2014 · Hi - my phone is receiving in-bound calls no problem but for some reason i get (seemingly) intermittent issue with outbound..i get a dial tone but not able to make outbound calls at all and when touching any button on the phone there is no audible sound - phone otherwise works perfectly fine - any ideas anyone? oh and, all was great for first ...We called him on our other phones and got through. He called the Ooma number from his phone and that worked, too. Top. murphy Posts:7554 Joined:Tue Jan 27, 2009 8:49 pm Location:Pennsylvania. Re: some outgoing calls work and some don't. Post by murphy » Wed Jan 29, 2014 9:49 am Did you dial 11 digits? Until you enable 10 digit …The only way I was able to get the Ooma to work is if I put it behind the router. That got me thinking about when I re-provisioned the system in the order of modem-Ooma-router. I don't know a reason for thinking that maybe the Ooma should see the router before I connect the Ooma to the modem, but I went back and re-provisioned the system.Hello! Have used Ooma a couple of months and so far doing well. The past day we have had trouble with outgoing 7 digit numbers. I get the dial tone, dial, and then the phone rings about 6 times. Then silence OR a strange buzzing sound. If I wait about 10 seconds, then sometimes I can hear the person I called.I just got the ooma, it works fine. However I got problems with landline. I am using AT&T local phone and DSL service now and want to use landline with ooma together. so I installed the ooma followed the instruction on page 32 of m. I used the splitter to connect landline to the "wall" port on ooma and connect the phone to the "phone"port on ooma.by robertwallace » Thu May 28, 2009 12:28 am. It seems that my outgoing audio volume is much lower on ooma that it is on my still-available landline. I've checked messages I've left for myself at work and, while the quality sounds OK, the volume is very low. I've also had complaints from those I've called that it's very hard to hear me.Ooma support works hard to prove that the problem is not with Ooma instead of trying to find and fix the problem. When I called we had to go through basic debug, power on and off all modems. Ooma to Ooma calls ring normally, the support person called using Ooma.Since setting up my system and porting my old number I have been unable to receive calls from many friends and family members, but not all. The calls do not go …Ooma allows you to make local and long-distance calls within the 50 states for free. A few exceptions apply: Ooma does not support 900 numbers and phone chat services. Directory assistance (411) calls will be charged to your prepaid calling account and cost $0.99 per call. Pay only applicable taxes and fees.Oct 29, 2009 · If call forwarding is available on the landline you can use that to receive calls on your Telo-connected phones during the waiting period. Landline integration with the Telo has some problems that Ooma is still working on and adding that complicating issue for a temporary condition is not worth the trouble IMO.I moved my Ooma Telo from FL to MI. I was able to set up Telo to get dial tone and make outgoing calls on both lines (one has area code from FL, the other MI). However, all incoming calls go to voice mail without ringing my phones. Also, the voice mail "envelope" is glowing red and I am unable to change color to blue ( I have deleted all ...Any device that is assigned to a user's extension can be used to make outgoing calls with the exception of an external number (which can only receive calls). All of the devices ... Ooma Office is designed to work best with one-line phones. Note: Ooma Officeis not compatible with "digital" phones that might connect to a proprietary PBX or ...Calls from over 800,000 known sources of phone spam are diverted from reaching you. Learn more. Known spammer call blocking. Formerly known as the Community Blacklist, known spammer call blocking references a list of thousands of phone numbers that have been identified by the Ooma community as sources of spam and telemarketing calls. …Eroush. Posts: 3. Joined: Sat Nov 04, 2017 12:55 am. Just installed-can receive calls but cannot call out. by Eroush » Sat Nov 04, 2017 1:06 am. Everything seems to be working okay except I can't call out. I had it working to call my cell number about an hour ago but would not call my husband's. Now it won't call either.Ooma Forums. Discussion Forums on Ooma VoIP phone services. ... New Number Not Working for All INCOMING Calls. Post by mcowher » Tue Aug 17, ... I can make OUTGOING calls with no problems. I can also receive INCOMING calls from my Verizon Wireless mobile phone with no problems. However, I am having problems receiving calls from my existing ...My Ooma suddenly stopped making outgoing calls. I get a dial tone as usual, dial the number, and then dead air for about 15 seconds. Then it gives me a fast busy tone. We have had our Ooma for many years without any problems until now. I do have 10-digit dialing enabled. This has been going on for a few weeks now. I can receive calls with no ...None of the unsuccessful calls showed up in the lounge call logs. Outgoing calls are fine. My secondary ooma number with the same area code is fine with both incoming and outgoing calls. I'm not using a scout. What I suspect is the routine database entry for my primary number related to local incoming calls has been incorrectly updated (the ...Apr 3, 2024 · Dialing out works, but "recently" outgoing touch-tones (DTMF) stopped working for making selections in receivers' phone trees (e.g., when responding to "Press 1 for ...", a.k.a. IVR). I just tested such with my cellphone as the receiver and all that comes through, from all my hardwire-connected traditional phones, is a short clunk (same sound ...3. Becoming an audiophile. You’ve scheduled a video chat with a promising new client. The call connects perfectly, but the audio has a 19 th century echo. If Alexander were here today, he’d probably encourage you to test different microphones to improve sound quality. Digital mics offer varying degrees of sensitivity.Click to download a recorded call. This option will be grayed out if the call was not recorded. To view your call logs, log in to the End User Portal and navigate to the Dashboard. There, you will see an overview of your extension’s most recent calls. Alternatively, use …I hang up and call back and it usually works the second time, but sometimes it takes 3-4 tries to get a good connection. This happens on many calls, maybe 30%, and it is incredible frustrating. I have a good 20/2 mbit internet connection, and have the Telo before the router with QOS on for upstream but not downstream.When I came home from work, I had no dial tone again, but later this evening the Ooma started working again without me doing any unplugging of the device. I have my cordless phone system plugged directly into the Ooma Hub. ... ↳ Call Quality; ↳ Ooma Office Manager (Web Portal) ↳ Ooma Office Mobile App; ↳ Other Support Topics; ↳ ...Calling Ooma tech support led me to the internal QoS setting on the Telo where I put in download and upload bandwidth numbers. This helped little. So, I took the Telo out from BETWEEN the router and modem and stuck the Telo into the router to get the config I mentioned up top.The Ooma Home Phone app app lets you make and receive phone calls – even international calls – using your either your phone’s mobile network, or its Wi-Fi or 3G/4G cellular data connection. People will know that it’s you calling because the Ooma Home Phone app app uses the caller ID from your Ooma account, and you’ll enjoy the superb voice quality you’ve come to expect from Ooma ...So, you have aspirations to work at a call center? Here are some things you should know to help make your job hunt a successful one. To have a successful career at a call center, y...Outgoing Call Quality Issues This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.Re: Outgoing calls not going though. Post by frenchcamp49er » Thu Feb 28, 2013 4:14 pm It will ring about twice then stop, during testing this morning sometimes the ooma will keep ringing but the cell phone will stop then start ring again, if I let it keep doing this it will eventually go to the cell's voicemail as it should.Unable to make outgoing calls. by fahdandemily » Fri Jan 08, 2010 12:32 am. I recently upgraded to the Telo and shortly afterwards my phone seem to no longer be able to make outbound calls. When people call me the phone rings appropriately and the voice quality is fine, and everything seems to work appropriately.Joined: Tue Oct 06, 2015 8:11 pm. Help Needed** No sound if calls outgoing! by BamaTider » Tue Oct 13, 2015 10:27 pm. I've been using Ooma for almost 2 yrs and have never had any problems. But about 5 days ago, whenever I call anyone, they pick up but cannot hear my voice. They can hear a slight pinging if I press buttons, but no voice sound.Everything worked fine till Jan 19, when I picked up the phone I got a busy signal, all the time. I can't make calls going out, but yet I can get calls coming in. Coming in calls work great. There is no router the ooma is plugged in directly to my pc and directly to the internet cable modem. I have no problem with the net, everything runs fine.If you have your account set to block outgoing caller ID your outgoing calls will not appear in the call log. It's a known bug which will probably get fixed at some point. Customer since January 2009My calls have one-way audio. One-way audio is an issue that can occur if you have a special network configuration with a firewall that restricts application ports on the inside, or private side, of your network for outbound traffic. Firewalls are typically on by default for inbound traffic. No special modifications are required to allow that ...3. Becoming an audiophile. You’ve scheduled a video chat with a promising new client. The call connects perfectly, but the audio has a 19 th century echo. If Alexander were here today, he’d probably encourage you to test different microphones to improve sound quality. Digital mics offer varying degrees of sensitivity.Posts: 1. Joined: Wed Mar 02, 2011 4:54 pm. Incoming call gets static, hear half ring, outgoing ok. by texaspondside » Wed Mar 02, 2011 5:10 pm. I just solved a problem w/my Ooma Hub hooked to run the normal home phones (cordless & corded). For a week or more I have been hearing one very short ring on the phone & then nothing. No caller ID ever.Re: Outgoing calls not going though. Post by frenchcamp49er » Thu Feb 28, 2013 4:14 pm It will ring about twice then stop, during testing this morning sometimes the ooma will keep ringing but the cell phone will stop then start ring again, if I let it keep doing this it will eventually go to the cell's voicemail as it should.Eroush. Posts: 3. Joined: Sat Nov 04, 2017 12:55 am. Just installed-can receive calls but cannot call out. by Eroush » Sat Nov 04, 2017 1:06 am. Everything seems to be working okay except I can't call out. I had it working to call my cell number about an hour ago but would not call my husband's. Now it won't call either.Re: Outgoing calls not from me. by GWW » Wed Sep 19, 2018 10:30 pm. My OOMA call logs as of today are showing outbound calls being made every few minutes to many different area codes and phone numbers. Ooma tech support (did not see calls on their log) said it was my Comcast DVR, Comcast Advanced tech support said impossible, possibly Motorola ...Any time a missed call rolls to voicemail, the speaker of any Ooma device that rang when the call came in – your Ooma Telo Base Station or Phone Genie, and any Ooma HD3 Handsets, HD2 Handsets, or Scouts you may have – will turn on. You’ll be able to hear your own voicemail prompt, and then the caller leaving their message.The way Ooma and NMR integrate makes no sense and I can't find anything that confirms anything. Supposedly it's automatic. But I have yet to see anything that says "Yes, you're connected and it's working". I have written to both and have not heard from either. NMR shows my lines on Ooma and as "supported", but that is not "active" or "workingSince 3:00 PM (EST) I can not make any outgoing calls. Upon beginning to dial any number, I immediately get a fast busy signal (like a circuit busy). There is no problem with incoming calls. Customer Service has been unable to identify and/or fix the problem, and has opened up a job ticket. Is anyone experiencing anything similar today?Posts: 1. Joined: Wed Mar 02, 2011 4:54 pm. Incoming call gets static, hear half ring, outgoing ok. by texaspondside » Wed Mar 02, 2011 5:10 pm. I just solved a problem w/my Ooma Hub hooked to run the normal home phones (cordless & corded). For a week or more I have been hearing one very short ring on the phone & then nothing. No caller ID ever.Since 3:00 PM (EST) I can not make any outgoing calls. Upon beginning to dial any number, I immediately get a fast busy signal (like a circuit busy). There is no problem with incoming calls. Customer Service has been unable to identify and/or fix the problem, and has opened up a job ticket. Is anyone experiencing anything similar today?Getting started with caller-ID couldn’t be easier – it’s automatically included and set up when you activate your Ooma device! When somebody calls you, the phone number they are calling from will show up on your phone’s display. Note: In order to take advantage of this feature, the phone you are using must be compatible with caller-ID.Hi, I just purchased the Ooma Telo a couple weeks ago and my number has been ported, so all that is done. I am able to make outgoing calls just fine, but when I make an incoming call it just gives a beep then it disconnects, no voice mail or anything.Ooma IP phone troubleshooting. Ooma IP phone's display is not backlit or illuminated. Ooma IP phone's display says the network is down or unavailable. Ooma IP phone says "No Account" or doesn't display the extension number. Can't find what you're looking for? We're happy to help.Check to make sure the phone you are using does not have a storage limit. Phones with a limit will stop displaying correctly until the caller id feature is reset. 50 names is the typical maximum. Please try using a different phone in the phone port and retest to see if the issue persists. If your set up includes splitters, fax machines, caller ...Check to see if you can hear the message by lifting the handset, press play then 1. Check to see if you can listen to the messages online via myooma. Can you Call Screen? (This is a Premier feature only that allows you to listen to your messages in real time as they are being left). Hub users ONLY can perform a speaker test by pressing, « Rew ...Ooma Forums. Discussion Forums on Ooma VoIP phone services. ... Restarting the box for a third time and hoping for different results. :S I know it's not the internet connection because its a google fiber line that is flying right along. Outgoing calls seem to be working just fine! Top. jbrown Posts:5 Joined:Fri Dec 12, 2014 10:35 pm.Quick Start Guide. Setup troubleshooting. Problems connecting to setup.ooma.com. Identifying your eqipment. Advanced setup. Advanced connections and service ports. I can't access the web. If the power goes out in my house, can I still make calls? What if my Ooma system breaks? Is there a warranty? Faxing with Ooma. I have an alarm system.Suspected spammer call blocking helps to catch additional sources of spam that may not have yet been flagged as known sources of spam by Ooma. It offers another way for customers to protect their privacy by preventing spam calls before they can happen. You can customize the level of call blocking protection for your account to meet your needs.When I pick up the cordless handset I hear the ooma dialtone and can make outgoing calls that show my home number. The problem is that when I use a cell phone or landline to call my home, there is no ring. ... and there is only one phone jack. Do you think a splitter would work? Thanks again!!!! Top. lbmofo Posts:9337 Joined:Mon Mar 15, 2010 …Call button doesn't work (Android) Post by Nikkiday » Tue Jan 30, 2018 12:45 am My husband installed the app on his Samsung phone. Everything seems to work except the call button for outgoing calls. He is able to compose the numbers for dealing but he can't complete the final step when hitting the button to start dialling. ... ↳ Call Quality ...My Ooma - Login. Login. Remember me. Activate your new account. Forgot Username or Password?You can access your initial setup by pressing the "play" button on your Ooma device. You can then change your voicemail settings (including your greeting and name) by connecting to your voicemail and then hitting the option "2" from the main voicemail menu. Users can also access voicemail controls from any phone by hitting the * button when ...Please help to setup my secondary number show on all outgoing call without dialing **1 before you dial number. Thanks, Jack. Top. bw1 Posts:1781 Joined:Wed Mar 18, 2009 5:06 pm ... I finally see both number on my ooma preference -> privacy and its working now. Thanks for all of your help . Top.I can not receive incoming phone calls, no display or ring tones, outgoing calls OK. I have been working with Ooma support and tech support for six days for many hours by phone calls with Ooma. The support staffs at Ooma has very terrible communication skills, they need more training before being allow to talk to customers.It did not occur to me right away because outgoing calls still work just fine. But when someone calls my number they get a recording that says the number is temporarily out of service or disconnected. I tested it by calling my cell phone from my Ooma number. It completed the call, with the proper caller id number displayed.Can you make outgoing calls with you Ooma? Customer since August 2009 Hardware: Core Telo w/ HD2 Handset;2 ooma Hubs ... Outgoing calls are good... still can't figure out why it's not working correctly... Top. daet Posts:359 Joined:Sat Apr 11, 2009 1:21 pm Location:Metairie, LA.Blinking Red System Status Indicates that your. Ooma service is not working. ... Disable your caller-ID on outgoing calls by dialing. * ... Incoming calls do not ...The phone rings and you pick it up. If the call is not for you, you’re left with a choice between taking a message (and remembering to pass it on), and asking the person on the other line to call again so you can let them go to voicemail. Now Ooma has got a solution to this particular phone etiquette problem: Send to Voicemail. With the push of a button you …Dec 16, 2008 · Pull out the power plug from the ooma hub. Wait a few minutes. Hold down the blue/red ooma tab. (yep, it's a switch) While holding down the ooma tab, plug the power in. Keep holding the ooma tab down while ooma does a light show. After 30 seconds, release the tab. This resets the hub to factory default. Wayne.To use Wi-Fi Calling, a number of requirements must be satisfied: Use the SIM card that was provided by your operator with your Samsung Galaxy S22 Ultra to ensure proper compatibility with all available features or services. You need to …Joined: Thu Dec 10, 2009 10:57 pm. loud squeaks and gibberish only on incoming calls. by ianlin » Thu Mar 17, 2022 5:30 pm. I have the old Hub and Scout set up. Worked fine for years. Have not made any changes to any settings to Ooma or internet service. Recently, when I pick up an incoming call, all I hear are loud squeaks and gibberish (not ...Just this morning after a brief internet outage , the red light started blinking but the phone is working for incoming and outgoing calls. Tried unplug and reset; factory reset; router & modem reset; checked my billing info to make sure it's current (it is). Tried all of the above multiple time and the result is still the same!I have two vtech wireless handheld phones connected to the ooma hub and a regular phone connected to the scout. When I pick up the phone the red one lights up on the hub. When I try to dial a number on either of my handhelds, after keying in the first number, the line switches to the red 2 on the hub lighting up and the ooma dialtone ringing again.Power off your Ooma Telo for one hour. Then repower the Ooma Telo and test. If that doesn't work try calling with a *98 before the number dialed. Example *98-1-xxx-xxx-xxxx *99 should help also but there may be echo after the call connects.The phone rings and you pick it up. If the call is not for you, you’re left with a choice between taking a message (and remembering to pass it on), and asking the person on the other line to call again so you can let them go to voicemail. Now Ooma has got a solution to this particular phone etiquette problem: Send to Voicemail. With the push of a button you can transfer a caller directly to ...The Ooma Home Phone app app lets you make and receive phone calls – even international calls – using your either your phone’s mobile network, or its Wi-Fi or 3G/4G cellular data connection. People will know that it’s you calling because the Ooma Home Phone app app uses the caller ID from your Ooma account, and you’ll enjoy the superb voice quality you’ve come to expect from Ooma ...Sep 28, 2009 · I think the way it works is that if you are not connected to Ooma for outgoing calls, it goes to sleep, and you get busy signals. Once you hook up outgoing calls through Ooma, it takes a couple of hours for it to wake up and start routing phone calls. Funny that they don't document this. shanndog. Posts: 1.Ooma can't make outgoing calls but can receive incoming call since Feb 16. No changes was made on internet provide prior the problem occur. Already called ooma CS and we did already the following and it still not working. Problem: Once you dial he number to call, the ooma "1" and "2" blink alternately and you will only hear the dial tone.I can't get my new Ooma Telo to work. by brygite »Tue Apr 09, 2024 11:53 am 4 Replies 1031 Views ... Outgoing touchtone sounds not working. by DIYdude »Tue Apr 02, 2024 4:41 pm 2 Replies 735 Views ... ↳ Call Quality; ↳ Ooma Office Manager (Web Portal) ↳ Ooma Office Mobile App;Feb 27, 2023 · I can not receive incoming phone calls, no display or ring tones, outgoing calls OK. I have been working with Ooma support and tech support for six days for many hours by phone calls with Ooma. The support staffs at Ooma has very terrible communication skills, they need more training before being allow to talk to customers.Such complaints may include mention of voice drop outs, and choppy or garlbled audio. With QoS enabled, your voice will sound clear even under congested network conditions. If you hear static on the line, you should check to see if the static is coming from your phone.Any way to block an outgoing number from the Ooma box? If I go to my outgoing calls, I can add it to my blacklist. ... Does not work. So why is there a notation that I can block outgoing calls??? Top. oomamaniacal Posts:1484 Joined:Wed Jun 04, 2014 8:58 am. Re: Block outgoing call?A call dialer is designed to replace some of the human effort that goes into contacting potential customers. Knowing how phone dialers function can help you understand how this sys...Check that your WALL port is plugged into a working phone jack. Note: Ooma Telo Base Station or Phone Genie devices manufactured after April 2011 no longer support landline integration and do not have a WALL port. Incoming calls do not cause your phone to ring. There are several reasons that incoming calls may not cause your phone to ring.It did not occur to me right away because outgoing calls still work just fine. But when someone calls my number they get a recording that says the number is temporarily out of service or disconnected. I tested it by calling my cell phone from my Ooma number. It completed the call, with the proper caller id number displayed.If I dial *67 prior to making the calls to block my caller ID, whether they are 7, 10 or 11 digit dialing, they all go through fine. However when not blocking the caller ID they go to the other company. chuck73: Your temporary fix is a good find. Be sure to call customer service to report what you found. It may help them to correct the problem.Ooma Forums. Discussion Forums on Ooma VoIP phone services. ... Restarting the box for a third time and hopin, The account administrator can choose which phone number wi, Several people are having this problem. We are also having problems with off and on calls to China, Rebooting of the Ooma telo usually helps but not this time. I've als, I have been using Ooma basic service for about ten months now. About a month ago, the outgoing caller-id stopped display, Several calls lately have been received but none of my phones are, by meliot » Thu May 18, 2017 5:43 pm. When I make an outgoing cal, Joined: Tue Oct 06, 2015 8:11 pm. Help Needed** No sound if calls , Make sure the Envelope (Do Not Disturb) button on the face of the , Calling Ooma tech support led me to the internal QoS setting on the, Check that your WALL port is plugged into a working phone jack. , Ooma support works hard to prove that the problem is not w, You can change the order of your numbers by calling Ooma, I can make outgoing calls fine, but incoming calls go straight to, When you receive a call from a VoIP number, the identity of , Calling Ooma tech support led me to the internal QoS setting o, Also checked phone ringers; not an issue. I got a new number from O, Joined: Mon Feb 11, 2013 1:59 pm. Incoming calls going.